Improvement of Business-Activities in Telecommunication Enterprises by the eTOM Business-Process Structural Model Implementation
نویسندگان
چکیده
منابع مشابه
Business Process Improvement, Business Process Reengineering, and Business Process Management
• Customer satisfaction: The result of optimizing and aligning business processes to fulfi ll customers’ needs, wants, and desires. • Cost reduction: The result of optimizing operations and supplier processes. • Cycle and fulfi llment time reduction: The result of optimizing the manufacturing and logistics processes. • Quality: The result of optimizing the design, development, and production pr...
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ژورنال
عنوان ژورنال: Scientific Journal of Riga Technical University. Computer Sciences
سال: 2010
ISSN: 1407-7493
DOI: 10.2478/v10143-010-0040-8